Your remote digital
operations team for
hotels, restaurants & pubs
We run the entire digital side of your venue, working alongside your in-house team: your website, table and room bookings, Google listings, SEO and ads. We handle the heavy lifting so you can focus on your guests.
Talk to us about your venueSee our workOne team behind every screen your guests see
A modern venue runs on a dozen connected tools: website, table bookings, room bookings, Google listings, booking links, guest emails and ad accounts. When opening hours change or a new menu launches, every one of them needs updating, and usually it's nobody's job.
We make it ours.
Digital Ops becomes your remote digital operations team. We run your day-to-day digital business, keep every platform accurate and connected, and grow your bookings with SEO and paid ads.
The entire digital side of your venue, run for you
Website
We build websites from scratch or replatform you onto modern, fast technology, including hosting, DNS settings and business email set-up. We keep menus, rooms, events, photos and offers up to date, plus QR code menus for tables and bars, and print-ready menus. We can also add online ordering to your own website, so guests order takeaway directly from you and you avoid the commission charged by Wolt, Bolt Food, Uber Eats or Deliveroo.
Our work →Bookings & guest platforms
SevenRooms table booking and guest emails, Little Hotelier room management, Reserve with Google and Google hotel booking links, all connected to your website and tracked. Email marketing through Mailchimp and similar tools, with deliverability advice, delivery testing and separate marketing mailboxes so your main domain stays protected. Review platform accounts kept in order.
SevenRooms · Little Hotelier →Google Business Profile & the Google suite
Opening hours, special hours, menus and photos kept consistent across your website and Google, plus Search Console, Google Workspace for team email and access, and your Google business tools.
Local SEO →SEO, AEO & AI discoverability
The way people search is changing. We optimise your venue for Google and for AI answer engines like ChatGPT, Perplexity and Gemini.
Paid ads: Google & Meta
Targeted guest acquisition: data-driven campaigns focused on bookings, footfall and event enquiries. Already have an agency? We can review results and give a second opinion.
Google Ads · Meta ads →Extra hands & Skill-as-a-Service
Need a job done, but don't need a full-time employee? For any business, small or large: temporary cover for holidays, emergencies or a role gap, product catalogue and feed management, e-commerce and CRM support.
Consultancy. One-off or ongoing advice on digital operations, digital marketing, go-to-market, business development and tech-stack upgrades, for venues and growing businesses.
Ask about cover →How we work with your team
We don't replace your people. We sit alongside your managers, chefs and front-of-house as the digital part of the team.
One point of contact
One person at Digital Ops knows your venue and every platform you use. No ticket queues, no handovers.
You message us, we handle it
New menu, changed opening hours, a closure, a new event or room offer? Send it over and we update it everywhere it needs to go: website, Google Business Profile, booking platforms and ads.
We keep things connected
We check booking links, tracking, Google listings and Search Console regularly, so problems are fixed before guests notice them.
Monthly check-in & reporting
A regular catch-up on what we did, how bookings, enquiries and ads are performing, and what's coming up next season.
You keep ownership of all your accounts and data. We work inside them with the access you give us.
Venues we run the digital side for
The Woodcote
Website and seasonal event pages, SevenRooms table booking, Little Hotelier management for six guest rooms, Google Workspace email accounts, Mailchimp delivery, GA4 and Tag Manager tracking, Google Business Profile and Search Console.
Domus
Website rebuilt from scratch when Domus moved platforms, hosting and server care, an enquiry funnel for weddings, private events and corporate parties, plus SEO, Google Ads and Meta ads.
Seventeen years of digital operations
For nearly 17 years, we have managed digital ecosystems for some of the most demanding industries in the world: multi-country setups, high-volume e-commerce, luxury fashion, luxury furniture, and luxury hotels and restaurants. We have seen every scenario, from cross-border payment failures to rapid-scale operational crises.
Today we bring that experience to hospitality. We operate as a boutique operational hub. Our core team of developers and strategists is supported by Skill-as-a-Service, our trusted network of specialised partners. This lets us scale with your needs, from urgent website fixes to long-term digital transformation.
Along the way we have worked with Salesforce, Shopify, WordPress and Elementor, Google Merchant Center, bespoke e-commerce, product catalogues and feeds, affiliate marketing, CRMs, inventory management and forecasting, and paid campaigns for SaaS, fashion retail and marketplaces, including LinkedIn.
FAQ
What does "remote digital operations team" mean?
We run the digital side of your venue day to day (website, booking platforms, Google, SEO and ads), working alongside your in-house team as if we were part of it.
Do we still need someone in-house?
Your team stays in charge of the venue and makes the decisions. We handle the digital execution.
Which platforms do you work with?
In hospitality: SevenRooms (table booking and guest emails), Little Hotelier, Reserve with Google, Google hotel booking links, Google Business Profile, Search Console, GA4 and Tag Manager, Google Ads, Meta, review platforms, Mailchimp, Google Workspace and Squarespace. Beyond that: Shopify, WordPress/Elementor, Salesforce, Google Merchant Center, LinkedIn and various CRMs.
Do you work outside hospitality?
Yes. Hospitality is our focus, but our Skill-as-a-Service extra hands help businesses of any size: holiday or emergency cover, filling a role gap, product catalogue management or a one-off project.
Are you a SevenRooms partner?
We're an independent agency. We set up and manage SevenRooms for venues like The Woodcote.
How do we send you changes?
Message your point of contact with the change, for example new hours or a new menu, and we update it everywhere it appears.
Who owns the accounts?
You do. Ad spend is paid directly to Google or Meta from your own accounts.
Another agency runs our ads. Can you still help?
Yes. We work alongside existing partners. On request, we review paid ads results and give a second opinion with ideas for improvement.
Do you work with venues across the UK?
Yes. We work remotely with independent venues across the UK.
Can you build a new website?
Yes. We build websites from scratch and can take care of hosting, DNS settings and business email set-up, then keep the site running day to day. For Domus, we rebuilt the site when they moved to a new platform and we look after the server side for them.
Can you look after our email and Google Workspace?
Yes. We manage Google Workspace for venues like The Woodcote: creating email accounts, granting and managing access, and removing accounts when staff leave. We also look after email marketing delivery through Mailchimp, can help migrate CRM or email services, and advise on deliverability, including delivery testing and separate marketing mailboxes so your main domain's reputation stays protected.
How much does it cost?
It depends on your venue and which platforms you use. Tell us about your setup and we'll send a tailored proposal.
Do you offer consultations?
Yes. Alongside running venues’ digital operations, we offer one-off or ongoing consultations on digital operations, digital marketing, go-to-market planning, business development and upgrading your tech stack.
Let's run your digital side
Tell us about your venue and the platforms you use. We'll get back to you with next steps.
hello@digitalops.xyz
+370 698 52 876
Vytenio g. 6, LT-03113 Vilnius
Company no. 307447761
VAT LT100018990115